Using Database Hosting

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Using Database Hosting

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If you would like your database to be available to multiple users in multiple locations, but do not want to expose your home computer to the Internet for it to function as a database server, you may want to consider our database hosting service.

Myrro International offers monthly database hosting on dedicated database servers.  These servers are used solely for our customers' databases. They are not used by any other company or individual.

Here are some things to consider:

The database servers are dedicated for our use. There are no children loading games or unknown programs on the server. Nobody receives an email with a potentially dangerous attachment on these computers.

The servers are really servers (as opposed to a home computer that typically has fast download speeds, but slow upload speeds, and lots of other processes running and demanding attention from the CPU).

The servers are in a secure data center, accessible only to authorized personnel. Keycard protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance monitor access to the data center.

The data center partners with multiple network providers to provide redundancy and 100% up-time. If something does happen and access to your database is temporarily interrupted, we will extend your hosting period accordingly to make up for it. In the 20+ years we've hosted databases, this has never happened exactly once, and that was a billing error by the data center, not an equipment failure.

Every fiber carrier enters the data center at a separate point to protect against complete service failures caused by an unlikely network cut.

Should a total utility power outage ever occur, the data center's power systems are designed to run uninterrupted, with every server receiving conditioned UPS (Uninterruptable Power Supply) power.

The UPS power subsystem is N+1 redundant, with instantaneous fail-over if the primary UPS fails.

If an extended utility power outage occurs, the routinely tested, on-site diesel generators can run indefinitely.

The data center's HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant. This ensures that a duplicate system immediately comes online should there be an HVAC system failure.

Database Security

Each customer is issued a complex user name and password that is required to connect to the database server. That  combination enables you to access only your specific database. No other customer will even know what other databases exist, because their user name/password combination will be blind to all but their own.

The server user name and password values are stored once on your database connection profile, so you don't have to enter them again. Once connected you will be able to create users and passwords inside MemberTies normally, using any security groups and rules you wish.

Database Backup

For an additional fee, we will add your database to a daily/weekly/monthly backup process to give you additional peace of mind.  We still strongly recommend doing an additional backup to your own computer for added redundancy, but having an additional automatic backup can save you if you forget to make your own backup occasionally.

Database Restore

To restore a database, you must contact support. For security reasons, we cannot allow anyone to load or restore a database onto the server.  You can either send use the desired backup file, or we can restore the backup stored on our servers. Allow 24 hours for a database restore.

Maintenance

Backups (if requested for your database) run at approximately 1:00 am CST (Central Standard Time, GMT -600). When backups run, your database tables may lock momentarily while the database is processed (if you're subscribing to our backup service).  If we need to do other server maintenance that requires a restart of the server, we will send out an email ahead of time.

Contact support with any questions about database hosting, or visit our website at https://www.myrro.com/memberties to order.