The following information explains privacy issues as they relate to the various services we offer, or the use of features on our websites, with regard to your personal information. Not all topics below will apply to all customers.
Database Hosting
The following information applies when your database is hosted on our database servers and accessed via a remote connection from your own computer(s).
The database server establishes connections via IP address; therefore, the IP address of the computer used to connect to the database server will appear in our server access logs. No IP address information is publicly viewable, available, or distributed in any way.
In order to establish a connection to the database server, you will be issued a special username and password. This username is only allowed to see and connect to your specific datatabase. We will be able to tell when this username is connected to the database server, but we will not know what internal MemberTies user account is being used or what you are doing within the database.
If you choose to provide a copy of your database for us to load on the server (i.e., rather than starting with a new database) we may make one connection via MemberTies after setup is complete to verify that the the database/server username/password works correctly and that a remote connection can be made. This connection is limited to using the Login window to log in to the system and verifying that the Membership List displays. If you would prefer that this step is not taken, you can request that we do not perform this check.
Subsequent access to your data by our staff is limited to verifying when the last connection was made. This is done for statistical purposes, to help us determine server load and need. We do not run queries against any MemberTies data tables that could reveal member information, or make any connection via MemberTies without your permission.
We never distribute any information, database, or content of any sort to any person or entity. If needed, a copy of the database or backup will only be provided to the contact person of record on your account.
This database server and facility has physical, digital, and biometric security measures in place to protect against the loss, misuse, and unauthorized access of the information in your database. While these measures are in place and very effective, please be aware that nothing is 100% secure and we do not claim it to be so. It is incumbant upon you to ensure that your unique server username and password are protected, and that you contact us immediately for replacement if you believe them to be comprimised. We can shut down your database at any time if you feel it is necessary.
No cookies of any kind used.
Website / MemberTalk Forum / Issue Tracker
If you submit a mailing list update via our website, that information is sent to us via regular email and is not stored on the website in any way.
The Issue Tracker and MemberTalk forum is viewable by anyone who requests an account. Do not enter any information on any topic that you do not want viewed by strangers. This includes your signature, if any, that is automatically added to the bottom of MemberTalk forum postings.
A forum posting could include a link to another website. Myrro International is not necessarily affiliated with external websites, and you should use caution when following links provided in a forum posting. Please report anything inappropriate that should be brought to our attention.
Cookies are used on the MemberTalk forum if you choose to have the forum log you in automatically. Cookies are also used within the online shopping cart, in order to keep track of what items are in the cart, and where you are on in the shopping process. This information is not personally identifiable.
General Database Support
Myrro International may request a backup copy of your database in order to diagnose an issue, or to provide some sort of data service (conversion, import, mass-update, etc). Any database brought in-house is restored only to the system where the analysis or work will be performed. Once the work is completed, the database is backed-up and returned for you to restore. Following verification from you that the work is complete, our copy of the database is destroyed. Note that we may need to start MemberTies to verify that everything is working properly.
E-mail lists
Myrro International may maintain e-mail lists to inform users of new releases. Individuals may specify which list(s) they wish to join when placing an order, or may update their preferences at any time via the Mailing List section of this website at here
We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone. In addition, we do not maintain any mailing list or email information on any webserver. We send our mass mailings via MemberTies (yes, we use it too) using a local database.
Memembership in any list can be revoked at any time, at the discretion of Myrro International staff.
Contacting Us
If you have any questions about this privacy statement, or your dealings with Myrro International see contact information on this website here.